PRIVACY POLICY

Protecting your privacy and the confidentiality of your personal information is fundamental to the way we do business at Rere Travel Planners Pte Ltd (Rere). We are committed to protecting the confidentiality and privacy of your personal information that we collect and use in the course of its commercial activities.

If you are a customer you may find the information in this Privacy Policy informative. It will set out: (1) the purposes for which we collect, use and disclose your personal information; (2) the type of personal information that we collect, use and disclose; (3) how we use and disclose that information; (4) how we obtain your consent to the collection, use and disclosure of that information; (5) how we secure and retain that information; and (6) how you may access your personal information.

CONSENT

Rere may collect, use or disclose personal information in the manner described below where we have the requisite consent. Except as otherwise permitted by law, Rere will ensure that it has the requisite consent prior to the collection, use or disclosure of your personal information, as described below.

COLLECTION OF PERSONAL INFORMATION

Rere will only collect personal information by lawful and fair means and not in an unreasonably intrusive manner. As a general rule, the personal information that Rere collects will be limited to that which is necessary for the purposes that are identified for their collection.

Rere will not disclose any personal information except for the purposes for which it was collected or otherwise permitted by law.

We will not disclose your personal information outside of Rere.

Without limiting the foregoing, Rere will not sell or disclose any personal information to any third party in order to enable that third party to market their products and services.

RETENTION

Rere will only retain personal information for as long as necessary to fulfill the purpose for which it was collected, and as required or otherwise permitted by law. The retention of personal information is dealt with below, depending upon your relationship with Rere.

Collection, Use and Retention of Personal Information

PERSONAL INFORMATION

For the purposes of this Privacy Policy, “personal information" means any information about an identifiable individual.

PURPOSE OF COLLECTION

Rere will collect, use and disclose your personal information only for purposes that a reasonable person would consider appropriate in the circumstances of our relationship, as described in further detail below.

CUSTOMER

Rere provides various goods and services to various customers (the “Customer(s)"), and collects and uses certain personal information obtained from its Customers as follows.

COLLECTION

To purchase travel service from Rere, customers typically fill out the information required in the registration or enquiry form, of which you as a Customer will have seen, filled out, and perhaps signed. They may also provide similar information by telephone, email or over the internet.

USE

Rere will use any personal information disclosed in the registration to process and complete the Customer’s order, including booking for all transfers, tours and activities.

Customer Satisfaction – We ensure that our Customers are completely satisfied with our services and all aspects of the purchase process. Accordingly, the personal information identified above may also be used for purposes of monitoring and ensuring Customer Satisfaction.

Post-Sale Marketing Purposes – The personal information identified above may also be used to keep past Customer informed of new packages and promotions.

CONSENT

When a Customer fills out and signs an Order Form, Rere will assume that the Customer consents to the collection, use and disclosure of the above personal information, for the purposes which we have set out above, unless notified otherwise.

Further, and with respect to all Customer information previously collected, used and disclosed prior to the adoption of Rere’s Privacy Policy, we will assume the Customer’s consent to the collection, use and disclosure, for the purposes set out above, unless notified otherwise.

A Customer may withdraw his or her consent at any time by contacting our Privacy Officer.